Privacy Policy
How we collect, use, and protect your personal information.
Your Privacy Matters
We take your data privacy seriously and are committed to protecting your personal information with industry-leading security measures.
Last Updated: January 1, 2024
Data Security
We use SSL encryption and secure storage to protect your information.
Transparency
We clearly explain what data we collect and how we use it.
Your Rights
You have the right to access, correct, and delete your personal data.
No Sales
We never sell your personal information to third parties.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact:Name, email, phone, address
- Service:Property info, service history, equipment details
- Payment:Billing information (processed securely)
- Communication:Emails, chats, and service records
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent
- Location data (with your permission)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions
- Schedule appointments
- Send updates (with your consent)
- Respond to your questions
- Detect fraud
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that perform services on our behalf (payment processing, email delivery)
- Business Partners: Manufacturers for warranty registration and financing companies
- Legal Requirements: When required by law to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
SMS Consent Data:All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- SSL encryption for data transmission
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection
5. Communication and Contact Consent
We take your communication preferences seriously. Here's how we handle contact opt-in and opt-out:
Phone Calls
By providing your phone number, you authorize AC Repairmen LLC to call you about your service request, quote, or inquiry — these calls are part of handling your request. Checking the consent box additionally allows us to send appointment reminders and service notifications by phone, including automated or prerecorded messages where applicable. Consent for automated calls is optional and is never required to receive service. To stop calls, ask us anytime or call (954) 358-8585.
SMS Text Messages
You may opt-in via checkbox on our forms to authorize AC Repairmen to send you SMS text messages regarding your service request, appointments, or inquiry. Standard message and data rates may apply. Reply STOP to any SMS to unsubscribe from text messages.
You mmay opt-in via checkbox on our forms to authorize AC Repairmen to send you email regarding your service request, quote, or inquiry. You can unsubscribe from emails by clicking the unsubscribe link in any email or contacting us at (954) 358-8585.
Important: Consent to receive SMS text messages is optional and is never required to request service, submit a form, or receive a response. You may submit any form without checking the consent box, and we will still follow up about your request using the contact information you provide. Checking the consent box separately authorizes AC Repairmen LLC to send SMS appointment and account notifications; you can opt out anytime by replying STOP.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Stop communications by replying STOP to SMS, unsubscribing from email, or calling (954) 358-8585
To exercise these rights or manage your communication preferences, contact us at (954) 358-8585 or privacy@acrepairmen.com
Privacy Concerns?
We're committed to protecting your data. Contact us with any questions or concerns.